OUR DELIVERY PROMISE
We provide free delivery within Northamptonshire on all orders. For customers across Great Britain, we offer reliable delivery within up to 3 business days—please contact us for a personalised quote.
Your satisfaction is our priority. That’s why our experienced in-house delivery team handles every order with care, ensuring your massage chair is delivered and positioned exactly as requested.
Our website features real-time stock availability, so you can shop confidently without unexpected delays. Free deliveries are fulfilled within 3 business days from the time of order.
Please ensure that deliveries are made to the address provided at checkout.
CLICK AND COLLECT
We offer click and collect from our Northampton warehouse. Simply select “pick up” at checkout and your goods will be ready for collection within 2 hours. Please note that we require 2 hours notice before you can collect your items. When picking up your order, please bring your order confirmation .
CHANGES TO AN ORDER
If you need to change your order after making it, please contact us before your products are dispatched.
CANCELLING AN ORDER
You can cancel your order if we haven’t yet dispatched your products. Contact us for a full refund. If your products have been dispatched, follow our returns process below.
Under The Consumer Regulations 2013 you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service. However, this right to cancel your order does not apply to Goods which are: made-to-measure or custom-made or otherwise made to your specification or clearly personalised. Further information on this can be found in our terms and conditions.
RETURNING PRODUCTS
If you wish to return your items you must contact us within 30 days of purchase. If the Goods require collection, we will collect them from the address to which they were delivered. However, you may be charged a collection fee in the event you’re returning unwanted products that are not faulty or damaged. Your refund will be processed after the product is returned to our warehouse and thoroughly inspected. We will contact you to arrange a suitable time for collection.
Our delivery team handles your products with care. Upon receipt of our delivery, please check your product to ensure you are happy prior to any alternations being made.Once altered or damaged we can not accept returns. In the unlikely event that your products arrive damaged, we will put it right. Contact us, and let us know whether you would like us to send a replacement or provide a full refund.
REFUNDS
We will process your refund within seven working days of receiving your returned products.
OUR DELIVERY PROMISE
We provide free delivery within Northamptonshire on all orders. For customers across Great Britain, we offer reliable delivery within up to 3 business days—please contact us for a personalised quote.
Your satisfaction is our priority. That’s why our experienced in-house delivery team handles every order with care, ensuring your massage chair is delivered and positioned exactly as requested.
Our website features real-time stock availability, so you can shop confidently without unexpected delays. Free deliveries are fulfilled within 3 business days from the time of order.
Please ensure that deliveries are made to the address provided at checkout.
CLICK AND COLLECT
We offer click and collect from our Northampton warehouse. Simply select “pick up” at checkout and your goods will be ready for collection within 2 hours. Please note that we require 2 hours notice before you can collect your items. When picking up your order, please bring your order confirmation .
CHANGES TO AN ORDER
If you need to change your order after making it, please contact us before your products are dispatched.
CANCELLING AN ORDER
You can cancel your order if we haven’t yet dispatched your products. Contact us for a full refund. If your products have been dispatched, follow our returns process below.
Under The Consumer Regulations 2013 you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service. However, this right to cancel your order does not apply to Goods which are: made-to-measure or custom-made or otherwise made to your specification or clearly personalised. Further information on this can be found in our terms and conditions.
RETURNING PRODUCTS
If you wish to return your items you must contact us within 30 days of purchase. If the Goods require collection, we will collect them from the address to which they were delivered. However, you may be charged a collection fee in the event you’re returning unwanted products that are not faulty or damaged. Your refund will be processed after the product is returned to our warehouse and thoroughly inspected. We will contact you to arrange a suitable time for collection.
Our delivery team handles your products with care. Upon receipt of our delivery, please check your product to ensure you are happy prior to any alternations being made.Once altered or damaged we can not accept returns. In the unlikely event that your products arrive damaged, we will put it right. Contact us, and let us know whether you would like us to send a replacement or provide a full refund.
REFUNDS
We will process your refund within seven working days of receiving your returned products.
Need help?
Contact us at massaggino@gmail.com for questions related to refunds and returns.